NACR and S1 Merge Voice Operations, Strengthen One-Source Sales and Support

Contact: Chelsea Jones,
Director of Marketing

1-800-805-0054 •


NACR and S1 Merge Voice Operations, Strengthen One-Source Sales and Support


Eagan, MN, March 18, 2010 — Seven-time Avaya BusinessPartner of the Year NACR (North American Communications Resource, Inc.) and S1 IT Solutions are joining forces by merging S1’s voice operations into NACR. Both are operating companies of ConvergeOne, LLC, one of the largest Value Added Solutions Providers (VASPs) in the United States.


“NACR and S1 are both successful providing comprehensive communications solutions and services for businesses of all sizes,” according to Robert McMurphy, Vice President of Sales for S1. “Bringing our companies’ voice resources together under one umbrella will put even more solutions, skills, and expertise at our disposal — further strengthening our ability to provide customers with a single source for all their business communications needs.”


S1 IT Solutions (, based in Boise, ID, is a customer-centric company offering technical expertise and solution leadership across a wide array of voice and data technologies. NACR ( is the largest Avaya BusinessPartner worldwide and a leading provider of end-to-end, value-added communications solutions and personalized technical support. The company is headquartered in Eagan, MN, and has more than 20 locations across the U.S.


With the merger, targeted for April, S1’s voice operations will become part of NACR’s Western Region. S1’s data operations and IBM business will continue to be a separate entity reporting to ConvergeOne CEO John McKenna.


“NACR and S1 share a commitment to providing customers with the best solutions and maximum value for their communications investment,” said Dennis Clevenger, NACR Western Region Vice President. “Sharing resources and tapping the talents and experience of our colleagues will help us deliver on that commitment more effectively than ever before.”


NACR and S1 also share a commitment to responsive, personalized support — something customers of both companies will continue to benefit from after the merger.


“Moving forward, all our customers will receive the same high-touch, local service and quick response they’ve come to expect, from sales through day-to-day, ongoing support, including the same account team and contact information,” said S1’s McMurphy. “The difference is, the merger will allow us to draw from a nationwide talent pool — leveraging the best available skills and expertise to provide maximum value for customers.”


The companies’ combined resources will also offer S1 customers added benefits including access to a greater number of certified technical professionals; more multi-vendor services; expanded Managed Services delivery via state-of-the-art NACR facilities; and local support for remote locations anywhere across the country.


NACR’s multi-vendor capabilities were enhanced by the company’s recent acquisition of Empire Technologies, an Avaya Platinum BusinessPartner based in Eatontown, NJ. The company also has extensive Nortel certifications, supporting the recent acquisition of Nortels’ enterprise solutions business by Avaya.


About NACR

With offices nationwide, NACR (Eagan, MN) is a certified Avaya Platinum BusinessPartner, a seven-time Avaya BusinessPartner of the Year, multiple award winner from industry partners, and the Value Added Solutions Provider of choice for today’s leading businesses. NACR delivers proven, scalable, cost-efficient solutions tailored to a customer’s business communication needs, in an end-to-end package that includes consultation, design, implementation, and testing. With its strategic partners, including Avaya, NACR provides customers with solutions in VoIP migration, convergence, mobility, unified messaging, and contact centers. For more information, call 1-888-321-NACR (6227) or go to


About S1 IT Solutions

S1 IT Solutions is a strategic technology partner to progressive companies and organizations, providing enterprise solutions that help you navigate the world of convergence. We offer one source for seamless, high-value voice and data products that enhance information management. We help you use technology to communicate – your way. S1 IT Solutions is headquartered in Boise, ID, with regional offices in Seattle, WA, Portland, OR, Salt Lake City, UT, and Sacramento, CA.